How do private conversations work?

Private conversations require respondents to verify their email with a one-time code before they can see or answer the conversation. Only whitelisted email addresses receive the verification code.

Is the verified email saved with the response?

Yes. The address the respondent verified is attached to their response, and the conversation never asks for it again.

Can I change the allowed list after publishing?

Yes. You can add or remove email addresses on a published conversation. The updated list applies to the next code request.

Which plans support private conversations?

Every plan, including Free. Private conversations with OTP email verification run on the same credits as any other conversation.

Private Conversations with Email Verification

Control exactly who can access and answer your conversations

Publish a conversation as Private and allow only the email addresses on your list. Respondents confirm their address with a one-time code before the conversation starts.

Start a Private Conversation

How It Works

Set the Conversation to Private

Toggle the Private access option in your conversation's publish settings. Add a whitelist of email addresses that are allowed to access the conversation.

Respondent Verifies Email

When someone opens the conversation link, they enter their email. If it's on the whitelist, they receive a one-time verification code.

The Conversation Starts

After verification the respondent goes through the conversation like in any other. Their verified email is saved with the response.

Why Use Private Conversations?

Email Whitelisting

Only people on your allowed list receive a code. Anyone else cannot start the conversation.

Identity Verification

One-time verification codes ensure that the person taking part in the conversation is actually the email address owner.

Update the List Anytime

Add or remove email addresses after the conversation is published. Changes apply to the next person who asks for a code.

Verified Email on Every Response

Each response carries the address the respondent verified, so you know who answered without asking for it in the conversation.

Frequently Asked Questions

Secure Your Data Collection

Control who can access your conversations with email verification and one-time passwords.

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