What are Smart Conversations?

Smart Conversations replace static surveys with a conversation led by AI. The respondent chats with Fexra: each question is chosen from the answers so far, and the answers come back to you as structured data.

How do Smart Conversations differ from regular forms?

Regular forms show every field up front in a fixed order. In Smart Conversations, Fexra asks one question per message, chooses the next from the answer, follows up when an answer is vague and explains a question when the respondent asks. The answers are still returned as fields you can compare.

Can I define specific questions for the AI to ask?

Yes. You can provide a set of required questions that the AI will cover during the conversation, while still allowing it to generate follow-up questions and probe for deeper answers.

What analytics do Smart Conversations provide?

Each session includes a full Q&A transcript with AI-generated insights. The analytics dashboard shows completion rates, average duration, sentiment trends, and cross-session pattern analysis.

Are Smart Conversations available on the Free plan?

Yes, Smart Conversations are available on every plan. The Free plan includes 200 one-time AI credits to try them.

They Reply Like They're Messaging. You Get Structured Data.

Smart Conversations turn your questions into a chat with Fexra

Describe what you need to learn and list the must-haves. Fexra asks one question per message, adapts the next one to each answer, explains a question when the respondent asks what it means, and hands you every answer as structured data with an analysis of the session.

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How It Works

Define Your Purpose

Describe what you want to learn and who your audience is. Set the conversation topic, tone, and any specific questions you need answered.

A Conversation, Not a Page of Fields

Respondents talk to Fexra the way they would in a messaging app: they type a reply, tap a choice or pick a rating. If a question is unclear they can ask back, and Fexra explains before asking it again. They can edit an earlier answer without starting over.

Review Sessions & Insights

Browse all completed sessions as full Q&A transcripts. AI generates per-session insights, sentiment analysis, and cross-session patterns.

Why Use Smart Conversations?

Feels Like Messaging

One question per message, choices to tap and a thread to scroll back through, on any screen.

Adaptive Follow-ups

Each question builds on the last answer, and vague replies get a follow-up, so you get the detail a fixed list misses.

AI-Powered Analytics

Every session is analyzed for sentiment, completeness, and actionable insights automatically.

English & Turkish

Each conversation runs in English or Turkish, picked from the respondent's browser or locked to one language by you.

Frequently Asked Questions

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